FAQ

Here are some of the frequently asked questions you would like answers to!

If you cant find what your looking for try our shipping and refund policy or about page. 

  • Do you take custom orders?

The short answer is no. The long answer is not at the moment. The pieces we make are subject to stock availiblity and some consist of ooak seconhand pieces. This means it can be difficult to replicate certain producds or create your exact ideas. We try our best to keep popular items in stock but this is the best we can do for the moment. Customs may be a feature of our shop in the future but it is not attainable at this stage.

  • How often do you update your shop?

For bigger items such as chokers, bat dolls and curated collections, we aim for seasonal releases (Spring, Summer, Autumn, Winter) sometimes twice per season. Smaller items such as earrings, chains, prints and stickers are uptated regularly as and when they come into stock. You can find release date info on our socials. These dates will also be available on our website once they have been finalised. But restocks and mini updates will be anounced on social media inbetween these dates.

  • Will your chokers fit me?

Our chokers are made to fit most neck sizes. Most commonly our sizes are 31 - 40 cm but we do make our most popular styles in 38 - 47 cm (extra long). These sizes are made subject to vinyl stock and not ever style is made in both sizes. We are aiming to create more of a balance in our sizing as soon as it's possible. Not all of our chokers have to be worn snugly as there is always room for a looser fit.

  • Where are your bats?

Our handmade bat dolls are all OOAK and do tend to sell out fast! We often do separate releases for these so there may not be any included in jewellery updates for example. We try our best to make as many as we can but they do take a lot of time, so we kindly ask you to be patient with us (sadly we are not machines!) As always keep an eye out for when shop updates are scheduled.

 

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